Shipping & Delivery
Where we ship
We currently deliver to Cyprus (island-wide).
Processing time
Orders placed before 12:00 (local time) are processed the same business day. Orders after 12:00 or on weekends/holidays are processed the next business day.
Delivery time
Standard tracked delivery: 3–7 business days.
Carriers: ACS / Akis / DHL / UPS (we select the best route). Tracking is provided by email/SMS.
Shipping fees
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Standard: €[X].
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Free shipping over €[threshold].
Address & delivery options
We deliver to home/office addresses and pickup points/lockers when available. Please ensure the address and phone number are correct.
Customs & VAT
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Intra-EU shipments: VAT is included at checkout; no customs due.
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If a product ships from outside the EU and order value ≤ €150, VAT is collected at checkout via IOSS; otherwise, duties/taxes (if any) are payable on import. We’ll always show the tax status at checkout.
Failed delivery / wrong address
If a parcel returns due to wrong/incomplete address or repeated delivery attempts, reshipping fees may apply.